At White and Yellow Cross Care Foundation two new groups got involved in the process of Client Centered Care. They worked on topics like customer delight, happiness of staff and clients, empathy and compassion. A Life Story interview was held with some of the clients. This time we had besides participants from Sint Maarten’s Home also participants from Sister Basilia Centre and District Nursing.
The participants were very satisfied with the training, overall score group 3 was 9.1 and group 4 even 9.3 on a ten point scale. The training competences of the trainer were rated 9.7 by both groups as well as 9.7. for his subject knowledge. More and more staff members now have been affected with the virus of CCC. The movement starts to grow!!! It was a great joy to work with you all!
Keep up the spirit!
Everard
participants of group 4 